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The American Express Pop Up is a tool introduced by Amex to check your eligibility for welcome offers before the bank checks your credit report.
This is good for you because it prevents an unnecessary hard or soft credit check. Limiting the amount of credit checks you have is important for an excellent credit score.
Unfortunately, getting the Amex pop up message means you may not be eligible to receive the welcome offer. Amex welcome offers can be substantial and are a big part of military travel hacking.
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Amex Application Pop Up
Let's review what the Amex pop up actually says. It's below in an image and text:
The Amex pop up text reads:
Spencer, based on your history with credit card balance transfers, American Express welcome offers, introductory APR offers, or the number of Cards you have opened and closed, you are not eligible to receive the welcome offer.
We have not yet performed a credit check. Would you still like to proceed?
Note: Your application will be considered withdrawn if no action is taken on this page.
Many people report getting this pop up even though they have never broken any of Amex's application rules. For me personally, I have never closed any of my Amex cards but I have opened quite a few. Over 40 cards to be exact. I have also never done a balance transfer or used an introductory APR.
If you get the pop up message, you can cancel your application and will have no record of the application on your credit report. Canceling your application should have no affect on your credit score.
It's unclear why some people get the Amex pop up. However, there are success stories of getting around the Amex pop up.
How To Get Around the American Express Pop Up
There are many data points available online of people being in the “Amex jail” and getting out but no consistent method to escape. Here's what most people do to escape the Amex pop up jail:
- Wait for a few weeks.
- Spend money across all their open Amex cards
Most people who successfully get approved for a card after receiving the pop up wait a few weeks or even months. They also spend a bit of money, at least $20, on each of their open cards.
Personally, I set up my automatic billing like Spotify and Netflix across all my cards and then set up auto pay from my checking account so I never miss a payment.
If you are in the Amex jail, fear not! You may soon be released. And then you can learn how to apply for awesome cards like:
- The Platinum Card® from American Express review
- American Express® Gold Card review
- Marriott Bonvoy Brilliant™ American Express® review
- Blue Cash Preferred® Card from American Express review
- Delta SkyMiles® Reserve American Express Card review
- Hilton Honors American Express Aspire Card review
The Amex Pop Up Jail is when you apply for an Amex card and you are informed that you are not eligible to receive the welcome offer.
“Amex jail” is when you can't get approved for another American Express card because of your application history, number of cards opened or closed, or your use of introductory APR offers or balance transfers.
Amex Platinum Card With NO Annual Fees for Military
Military servicemembers and spouses can get The Platinum Card® from American Express with NO annual fees. This ultra premium luxury travel card normally has a $695 annual fee.
Learn how to apply for the Amex Platinum military fee waiver.
The Amex Platinum offers:
- $695 Annual Fee WAIVED for US Military (and spouses)!
- Earn 100,000 Membership Reward Points with $6000 spend in 6 month
- Earn up to $200 annual Hotel Credit: Get $200 statement credit on prepaid Fine Hotels + Resorts or the Hotel Collection, which requires a two-night minimum stay, booked on Amex Travel and paid for with your Platinum Card
- Earn up to $200 credit for Uber rides (or Uber Eats!) annually
- Earn up to $200 airline fee credit
- Centurion Lounge and Priority Pass Airport Lounge Access
- Earn up to $100 annual Saks Fifth Avenue credit, can be used for gift cards, enrollment required
- No foreign transaction fees, terms apply
- Earn 5x points on airfare booked directly with airline or on amextravel.com up to $500,000 per calendar year
- Transfer to 22 travel partners
These benefits, especially up to $600 of credits for hotels, airlines, and Uber, plus the massive 100,000 point welcome bonus, make the Amex Platinum card my TOP recommended card.
This is the largest welcome bonus on this card I've seen in years.
You have a leisurely 6 months to meet the $6000 minimum spend to earn the 100,000 points. That's only $1000 per month.
If you already have an Amex Platinum card, check out the American Express® Gold Card, fee waived Chase military credit cards like the Chase Sapphire Preferred, and this month's top recommended credit card bonuses, all with no annual fees for US military personnel and their spouses.
Military Money Manual has partnered with CardRatings for our coverage of credit card products. Military Money Manual and CardRatings may receive a commission from card issuers. Responses are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.